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Location Name: Courtyard Albany Airport 
Location Desc: Courtyard by Marriott Albany Airport
168 Wolf Road
Albany, NY 12205
(518) 482-8800
(518) 482-0001 Fax
 
Job Title: Group Sales Manager 
Job Desc: Responsible for developing sales opportunities and securing business for group hotel rooms including athletic market. The Group Sales Manager identifies potential business opportunities, pursues viable leads, books business, and maintains client relationships.

Duties include
  • Proactively solicit, qualify and book all markets for group room sales at assigned hotels
  • Reactively qualify and book all markets for group business
  • Create event information and manage communication to successfully carry out events
  • Establish SMART goals to help achieve budget and solicitation production
  • Act as liaison between hotel and customer throughout the event sales process
  • Ensure guest satisfaction of both new and existing customers
  • Maximize total event revenue by offering upgrades to maintain group contacts an/or event planners
  • Increase overall hotel occupancy by adhering to group ceilings and restrictions on the group calendars
  • Facilitate and maintain on-going communication and collaboration with staff with the aim of achieving high levels of cooperation and service excellence
  • Perform a variety of administrative tasks including, the preparation of internal and external correspondence, documenting sales activities and handling any accounting and purchasing functions
  • Respond to guest requests and inquiries with appropriate level of sensitivity and immediacy while upholding business goals
  • Perform any assigned task not outlined above that the associate has the ability to perform
Requirements:
  • Excellent customer service experience
  • Prior Sales experience required, preferably in hotel sales
  • Prior supervisory/management experience preferred
  • Must have basic computer skills including familiarity with Microsoft Office
  • Must be able to work independently and with others
  • Desired are individuals who are friendly, enthusiastic, reliable, assertive, articulate, outgoing, obliging, and compassionate
  • Qualified individuals will additionally demonstrate skills in leadership, organization, planning, problem solving, and communication
 
Additional Information: This position handles Group Sales for both Courtyard Albany Airport and Courtyard Albany Thruway Hotels. 
Salary Type: Management 
Employment Type: Full Time 
Travel Required:  
Posted On: 9/24/2013 12:00:00 AM 
 
       
 
 
   

 

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