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Location Name: (Rochester) The Del Monte Lodge, Renaissance Hotel 
Location Desc: The Del Monte Lodge, a Renaissance Hotel
41 N. Main Street
Pittsford, NY 14534
(585) 419-3045
(585) 248-9493 Fax
 
Job Title: Front Desk Associate 
Job Desc: The Front Desk Clerk is a primary contact for a variety of guest services and is responsible for providing all guests with friendly, enthusiastic, and knowledgeable interaction and the timely and efficient delivery of exceptional services. 

Duties include:
 
  • Provide pleasant and professional services to all guests
  • Perform check-in and check-out services
  • Properly record sales transactions and secure accurate payment
  • Answer telephones and take guestroom reservations
  • Monitor room availability
  • Handle guest mail and messages, program wake-up calls
  • Perform a variety of other tasks conducive to the operation of the front office and in providing all guests with exceptional hotel services
Qualifications: Must have excellent customer service and communication skills and must be able to process information through computer systems
 
Additional Information:  
Salary Type: Hourly 
Employment Type: Full Time 
Travel Required:  
Posted On: 3/2/2010 12:00:00 AM 
 
       
 
 
   

 

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