• Provide pleasant and professional services to all guests
• Perform check-in and check-out services for appointments, schedule services, answer telephones and take reservations
• Properly record sales transactions and secure accurate payment, sell retail, run reports and perform a variety of other tasks conducive to the operation of the Spa and in providing all guests with exceptional services
• Maintain on-going communication and collaboration with staff with the aim of achieving high levels of cooperation and service excellence
• Assist in maintaining the cleanliness of the reception area and surrounding areas
• Perform any assigned task not outlined above that the associate has the ability to perform

Qualifications:

• Previous customer service experience
• Previous spa experience helpful
• Desired are individuals who are friendly, reliable, outgoing, obliging, and compassionate
• Must be able to work independently or with others
• Proper social demeanor, attention to detail, commitment to quality, and passion for serving others is essential
• Must be able to process information through computer systems
• Must be able to move or handle items (such as packages, etc) generally weighing 0-30lbs.