• Provide pleasant and professional services to all guests
• Assist the Spa Manager in directing, training, and mentoring all coordinators staff
• Perform a variety of administrative support tasks including: scheduling, booking appointments, reviewing timecards, conducting inventory checks of professional products and linen control
• Perform check-in and check-out services for appointments, schedule services, properly record sales transactions and secure accurate payment, sell retail, answer telephones,
• Be knowledgeable of all spa services and products and aggressively sell such services and products
• Ensure the cleanliness of the reception area and surrounding areas
• Properly maintain all work equipment, tools, and supplies
• Respond to guest requests and inquiries with appropriate level of sensitivity and immediacy while upholding business goals
• Perform any assigned task not outlined above that the associate has the ability to perform

Qualifications:

• Previous spa coordinator experience
• Supervisory experience
• Experience in basic computer skills required
• Desired are individuals who are friendly, enthusiastic and  outgoing
• Qualified individuals will additionally demonstrate skills in leadership, organization, planning, problem solving, and communication