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Location Name: (Rochester) Courtyard Brighton 
Location Desc: Courtyard by Marriott Brighton
33 Corporate Woods
Rochester, NY 14623
(585) 292-1000
(585) 292-0905 FAX
 
Job Title: Front Desk Associate 
Job Desc: The Front Desk Clerk is a primary contact for a variety of guest services and is responsible for providing all guests with friendly, enthusiastic, and knowledgeable interaction and the timely and efficient delivery of exceptional services. 

Duties include:
 
  • Provide pleasant and professional services to all guests
  • Perform check-in and check-out services
  • Properly record sales transactions and secure accurate payment
  • Answer telephones and take guestroom reservations
  • Monitor room availability
  • Handle guest mail and messages, program wake-up calls
  • Perform a variety of other tasks conducive to the operation of the front office and in providing all guests with exceptional hotel services
Qualifications: Must have excellent customer service and communication skills and must be able to process information through computer systems
 
Additional Information: Open Availability Required- Weekends a must 
Salary Type: Hourly 
Employment Type: Full Time 
Travel Required:  
Posted On: 5/11/2010 12:00:00 AM 
 
       
 
 
   

 

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